Business Analyst Jr (IT Support Exp) Job at Lorven technologies, Nashville, TN

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  • Lorven technologies
  • Nashville, TN

Job Description

Job Title: Business Analyst Jr

Location: Nashville, TN Remote

Duration: 6+ Months Contract

This role combines business analysis and IT coordination, which is ideal for someone who enjoys both project work and solving day-to-day technology challenges in a small but impactful. Seeking someone who can be our front-line IT point-of-contact.

Responsibilities

Data Project (75%)

  • Identify needs, wants, and friction points.
  • Document needs, risks, and recommendations for a cloud-based clearinghouse.
  • Support steering committee facilitation and timeline tracking.
  • Assist with vendor research and technology feasibility summaries.
  • Draft reports and summaries for leadership.

IT Support and Coordination (25%)

  • Serve as primary point of contact for internal IT needs
  • Submit and monitor help-desk tickets in ServiceNow
  • Track and update IT inventory
  • Input data into state systems (Planview, Archer, SharePoint, etc.)
  • Assist with website maintenance
  • Help ensure compliance with client IT policies

Experience

  • 1 - 3 years of experience in business analysis, project management, or IT support
  • Excellent communication and organizational skills
  • Comfortable leading interviews, taking notes, and working independently
  • Proficient in Microsoft Office and able to learn new systems quickly
  • Willingness to travel in Tennessee

Job Tags

Hourly pay, Contract work, Work at office, Remote work,

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